We operate from various venues across Somerset, BANES and Wiltshire. You'll find information about venues in your area below, including information about accessibility.
♿ Disabled Access 🏫 School Service 🅿️ Parking available at venue
Bath - Practice Rooms (adults)
📍The Practice Rooms
26 Upper Borough Walls
Location: The entrance to the Practice Rooms faces onto Upper Borough Walls. The door is located between Soho cafe and Ladbrokes. Please arrive promptly at the time of your appointment and not before. Press the buzzer marked ‘Turquoise Room’ and the counsellor will let you in.
Bath - James St West (adults, young people)
📍33a St James Street West,
The entrance is on the side of the building with a white door. Please arrive promptly at the time of your appointment and not before. Press the buzzer marked A and the counsellor will let you in. If you have difficulty accessing the building, please do not push other buzzers, please call us on 01373 455255.
There is free parking in Sainsburys for 1.5 hours, the therapy room is less than a 5 minute walk from here, exiting the carpark by the side exit by Green Park Station.
Bath - RUH (adults) ♿ 🅿️
📍A15, Palliative Care QUIET ROOM
Royal United Hospital Bath NHS Trust
Bath BA1 3NG
Location: Counselling currently takes place in a temporary location while building works take place. We will update this website and our clients once the building works are completed. There is a waiting room next to the counselling room.
Departments at the RUH are generally well sign posted but if you have any concerns finding the location please ask at the main RUH reception or download a site map here.
Bath - Carers' Centre (children and young people)
Lower Bristol Road
Location: The Bath Carer’s Centre is located on the Lower Bristol Road approximately two miles from Bath city centre. There is a free car park to the front of the building. The centre is within a mile of Oldfield Park train station and a few minutes' walk from the bus stop on Twerton High Street.
The children’s counselling room is situated upstairs on the first floor. The waiting area for parents is downstairs in the reception area. The Carer’s Centre reception is open until 5pm. Before this time, clients can access the centre via the main entrance. Please wait in the reception area and your counsellor will come to collect you, or your child, at your appointment time. For appointments at 5pm or later please come to the main entrance and wait at the door. Your counsellor will be waiting for you and will let you into the building. Clients are asked to arrive promptly at their appointment time, this is to prevent any client having to wait outside. A parent/carer is required to stay for the duration of a child's appointment.
Bradford on Avon - Quaker Meeting House (adults)
📍1 Whiteheads Lane
Bradford on Avon
Wiltshire BA15 1JU
Parking: Please note, there a small car park attached to the Quaker Meeting House, however this can fill up at certain times of the day. Please allow sufficient time for parking when attending your appointments.
Location: On entering the building through the main entrance please follow the corridor to the kitchen and wait in the kitchen and your counsellor will collect you.
CK Clinic, Chippenham ♿🅿️
Parking: There is parking outside, or along the road opposite, or you can park in the retail park which is very close walk along (less than 5 minutes).
Location: The Clinic is the first building on the left as you enter the Bumpers Farm estate.
The Therapy Rooms, Chippenham 🅿️
📍The Therapy Rooms,
32 New Road
Parking: There is free parking available for 1.5 hours behind the building in a private car park between 8am and 6pm. To the front of the building there is one hour free on street parking (this is busier between 3-5pm as there is a nursery on the same road as the clinic)
Location:The Therapy rooms is on the right hand side of New Road, number 32. This is a large building with a number of other agencies using the building. Please wait by the main front door and your therapist will come down to meet you. There is a slope and shallow steps from here to the front door.
Please note, there are steps up to the main door and the therapy room is up a flight of stairs, there is no lift available.
Frome College ♿🅿️🏫
Frome - Oakfield Academy ♿ 🅿️🏫
Frome - Selwood Academy ♿🅿️🏫
Frome 14-15 North Parade - adults, children and young people ♿🅿️
📍We Hear You (WHY)
14-15 North Parade
Parking: Frome's Cattle Market car park and North Parade car park are nearby.
Location: The WHY Frome office is based on North Parade, in the town centre. Please ring the bell when you arrive and someone will let you in. Please wait in our waiting area at reception and your counsellor will come and collect you.
Matravers School ♿🅿️🏫
Midsomer Norton (adults, children and young people) ♿
📍Midsomer Norton Town Hall
Parking: The nearest car park (free parking all day) is on South Road, a three-minute walk from the Town Hall.
Midsomer Norton (adults)
Parking: The nearest parking is in Sainsbury’s Car Park. It is free parking and you can park there for two hours.
If possible, park in the area of the car park that you first arrive in (furthest away from the shops). Walk back the way that you have just driven in, in the direction of St John's Church. You will walk past the funeral directors and the back of the Natwest bank. Next you will come to the back of The Greyhound pub, directly to the right hand side of this you should see a small yard area.There is a big black and white sign here saying Tony White Insurance. Walk down towards a dark green front door and as you get closer you will see a sign on the wall that says Tracey Vaughan Counselling. To the right of the door you will see a black intercom. There is no name on it but it is for my office. Ring the intercom and I will come and let you in.
Location: Behind Midsomer Norton High Street, close to St John's Church and The Old Priory Hotel on the approach road to Sainsbury’s Car Park. If you struggle to find it, and people do because it is quite a discreet location, call 07983 132953
Alternative Free Parking is available at South Road Car Park. The location of this car park is approximately a ten minute walk from the counselling room. Once parked walk towards Midsomer Norton High Street. Cross the high street at the pedestrian crossing heading towards the Cats Protection Society shop. Turn left here and walk towards the Natwest bank. Just before you get to the bank turn up the small side street also called High Street. This small road goes slightly uphill. Walk to the top of this road passing the Catholic church on your right hand side. Once you have reached the top of this road turn left and you will be at the back of the Natwest bank. From here follow the directions above.
Trowbridge - Trowbridge Osteopaths (adults)
📍Trowbridge Osteopaths (adults)
20 Union St
Parking: The best places to park are either the Lovemead car park or the Broadmead car park. There is free on street parking outside the practice, but this is subject to availability.
Location: We are situated on what was the old bottling plant for Usher's Brewery.
Trowbridge - The Hub
Location: The Hub is a small building on the site of The John of Gaunt School, which provides services for local pupils, parents and teachers. It is situated on the school playing field near the main school car park.
Please come to the building and ring the bell. There may be a member of staff on reception to let you into the waiting area, but otherwise the counsellor will meet you at the door at the designated time. The counsellor can be reached at the Hub on Fridays only. Please call 01225 711162 ext 273. At all other times please contact the We Hear You main office on 01373 455255.
Street Crispin Community Centre (children and young people) ♿
📍Crispin Community Centre
Location: The counselling room is situated on the ground floor of the Crispin Centre, there is a waiting area just outside the room and this is in the main reception area. The building has only one entrance and this is located opposite the Street Parish Council building. As the reception will be closed from 2.45pm, clients are asked to arrive promptly at their appointment time to prevent any client having to wait outside.
Yeovil (adults, children and young people)
📍Ninesprings Health Centre
Parking: Clients can use the clinic car park when attending appointments. Please note: The Henford surgery next door to the clinic is permit only and carries a £100 penalty, please ensure you park at the Ninesprings clinic.
Location: On arrival all clients are greeted in the main reception and asked to sign themselves in (initials only if you wish). Your WHY counsellor will then collect you from Reception. Please ensure you sign out at the end of your appointment.
Yeovil - Marley Barn (adults, young people)
Abbey Manor Business Centre
Parking: Free parking is available at the venue. Drive in the main entrance and turn immediately left to park nearest the barn
Location: On arrival all clients are greeted at the door by your WHY counsellor. If you cannot attend your appointment, please call the office on 01373 455 255