We Hear You – Cancer Counselling

Coronavirus notice: May 2021

At WHY we support people of all ages impacted by cancer. Many of those who access our services have compromised immune systems or are supporting those who do. We have been monitoring the coronavirus situation carefully over the last couple of months as vaccination roll out increases and infection rates decrease and whilst we continue to work from home as a team and deliver almost all our services online, we are now taking some initial steps towards returning to face to face counselling work.

We are currently supporting some of our younger clients in person in the and in schools with Covid safety measures in place. We will be offering counselling to adults who are unable to have counselling online or via the phone over the coming weeks and as long as government guidance remains unchanged we are planning to return to more face to face at the end of June as well as returning staff to our offices.

WHY's main office phone will continue to be diverted during office hours, so that one of our team will be able to help. We will continue to take referrals for our service and continue to support people through these extremely challenging times.

If you'd like to refer yourself for our free professional counselling service, please call 01373 455255 or email

We Hear You works across Bath and North East Somerset, Somerset and Wiltshire providing emotional support to patients, families, friends and carers who have been affected by cancer or any other life threatening condition.

At We Hear you we understand that cancer and life threatening conditions can be overwhelming. People who use our service often report feeling numb, isolated and terrified and are struggling to cope. We provide a safe space where people can say the unsayable and ask the unanswerable. When you ask WHY… we hear you.

If you are affected or have been bereaved by cancer or another life threatening condition and would like to know more about our counselling, please see our 'Get Support' pages.

How You Can Help Us

  • Fundraising
    There are many ways that you can support and fundraise for We Hear You. We can help to support your fundraising activities by writing or distributing a press release for your event, working with you to create a poster and social media graphics and offering other forms of practical help. Our Fundraising Pack will give you ideas and practical help with planning your event. We can also promote your activity on our website and through our social media channels. Remember to follow us on Facebook, Twitter and Instagram and share your photos with us.
  • Volunteering
    Volunteering can be a lot of fun and it’s a good way of making new friends, gaining new skills and supporting your local community. There are a number of ways in which you can volunteer to help support our work.
  • Make a Donation
    We receive no central government funding and can only continue to provide a lifeline to those who need it because of the generous support of people like you. Making a donation, however big or small, is a great way of supporting the vital work we do and allowing us to continue.

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Latest News

Read the latest news from We Hear You. 

  • Banish half term boredom with our raffle!
  • Banish half term boredom with our raffle!
  • 11 May 2021
  • You've got to be in it to win it! Get your tickets for our half term raffle for the chance to win one of two activity hampers for kids, or gelato for four
  • Read Article

Life Stories

We are enormously grateful to people who have used our service and felt able to share their experiences of what this has meant for them and how it has helped. Thanks to Ben, Rachel, Sally and Pamela for sharing their stories. You can read more experiences of how our service has helped people here. 

Ben and Rachel - We Heard You

Here Ben and Rachel tell us about the important role counselling played for them when they were affected by cancer.


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Sally's story

We Hear You is a free professional one-to-one counselling service for anyone affected by a diagnosis of cancer or another life threatening condition. Here, Sally tells how WHY's service supported her some time after her cancer treatment ended. 

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Pamela's Story

At We Hear You we provide emotional support to anyone affected by cancer – a patient, family member or friend. Here you can view a story from Pamela, whose husband had cancer, who explains what having counselling meant to her and how she wished she had known about it earlier in her experiences.

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