Support for adults

We provide counselling and emotional support for patients, families, friends and carers who have been affected or bereaved by cancer or any other life-threatening condition.

Refer yourself for support

Home > Support for adults

One-to-one counselling

Counselling offers a safe space to talk openly, free from judgment or the fear of upsetting others. Research shows it can help people navigate the challenges that a cancer diagnosis or life-threatening condition can bring. We offer in-person counselling for individuals 13 and over on a weekly basis in Frome. Sessions are also available via video call or phone.

You're not alone—support is here.

Refer yourself for support

Groups, courses and other services

WHY offers further support to those facing cancer or other life-threatening illness with a wide range of groups, courses and other services that are aimed at helping you in the best way possible.

  • Coffee Connection

    A drop-in support group for anyone affected or bereaved by cancer or a life-threatening illness.

    Find out more

  • Bereavement Help Point

    Bereavement Help Point is a community drop-in space for anyone to meet and talk about dealing with bereavement and loss.

    Find out more

Counselling Venues

  • 14-15 North Parade, Frome, BA11 1AU   

    * Ungendered Toilet Available 

    View Map 

    Location: WHY’s office is based in the centre of Frome. Opposite the Frome Museum. We are situated just past the bridge on Market Place Road, with a large purple sign on the front of the building.  

    Parking: Pay and display parking at the Cattle Market car park by the Cheese and Grain. Other car parks around Frome are within walking distance to WHY.  

  • “My counsellor helped me understand it wasn’t my fault that I had cancer, and that it was OK to feel how I felt, not to be so hard on myself, to give myself time to do nothing when I felt like it, instead of punishing myself with having to do stuff and worrying how other people think especially work.”

You can fill in the form here to refer yourself for support.

Please note we are only able to offer services to those living in Bath and North East Somerset, Somerset or Wiltshire and who fulfil one of the below criteria

If you do not fulfil one of the following criteria you can still find information on other support available on our further resources page.

We treat all information you share with us in confidence. If we believe that you or someone else is at risk of harm, we may need to share relevant details with appropriate services to help keep everyone safe, in line with our safeguarding policies.

Please note that we are not a crisis service - if you are in immediate danger or need urgent support, please call 999, the Samaritans on 116 123, or Childline on 0800 1111.

If you need help completing this form, or you are a healthcare professional completing this form on behalf of an adult, please call us on 01373 455255.