Our vision and mission

Our Mission

Our mission is to provide therapeutic support for children, families, and individuals in Bath and North East Somerset, Somerset, and Wiltshire who are affected directly or indirectly by cancer and other life-threatening conditions.

Our Vision

Our vision is a future where access to high-quality therapeutic support is available when and where it is needed, for everyone affected by cancer and any other life-threatening conditions.

At We Hear You, empathy is at the heart of everything we do, ensuring that every individual feels seen, heard, and supported during their most challenging times. We work collaboratively with communities, professionals, and supporters to extend the reach and impact of our counselling and therapeutic services.

Integrity drives us to act with honesty and transparency, building trust with those who rely on our support. We treat everyone with respect, honouring their unique experiences and needs while creating safe and supportive spaces for healing. Inclusivity is fundamental to our approach, as we strive to ensure that everyone, regardless of their background or circumstances, has access to the care and understanding they deserve.ur mission is to provide therapeutic support for children, families, and individuals in Bath and North East Somerset, Somerset, and Wiltshire who are affected directly or indirectly by cancer and other life-threatening conditions.

Our values

Meet the Team

  • Kateland Burbidge

    Counsellor

  • Rachel Clark

    WHY Ambassador

  • Joe Cleaver

    Head of Counselling and Wellbeing Services

  • Laura Fenson

    Trustee

  • Rachel Clyburn

    Therapist

  • Ruth Gait

    Counsellor

  • Nick Harris

    Trustee

  • Darren Irwin

    Trustee

  • Rachel Jackson

    Counsellor

  • Lucy Kitchener

    CEO

  • Felicity Lunn

    Counsellor

  • Anne Montague

    Chair of Trustees

  • Mollie Mountford

    Trustee

  • Robbie Newton

    Community Fundraiser

  • Rachel Notley

    Treasurer of Trustees

  • Julia Penrose

    Counsellor

  • James Richards

    Head of Fundraising and Engagement

  • Jane Richards

    Therapist

  • Hayley Sabran

    Office and Finance Administrator

  • Claire Walker

    Business Development Manager

  • Tessa Warry

    Trustee

  • Molly Whittock

    Service Administrator