PAC

The Team

The office team at We Hear You are supported by the Director and the Board of Trustees.  We also have a team of five adult counsellors and four counsellors who work with children and young people, who all report to our Clinical Manager.

  • Melissa Hillier
  • Melissa Hillier
  • Director
  • I am responsible for developing and implementing the organisation’s strategy. I work closely with the team to support their work and to continually consider how we can improve and enhance the service we provide to clients.
  • Hannah Culff
  • Hannah Culff
  • Fundraising and Communications Manager
  • I manage all our fundraising activities excluding our trusts and grants programme. I also manage much of our communications alongside other members of the team. Much of my work involves mobilising the community and local business world to support WHY. (currently on maternity leave)
  • Karen Dufton
  • Karen Dufton
  • Office Manager
  • My role as Office Manager is really varied, I manage our counsellors’ diaries and our client waiting list. I’m responsible for finances and budget planning. I look after our team from an HR perspective and also keep our policies and procedures up to date.
  • Helen White
  • Helen White
  • Fundraising Officer
  • My role works alongside our Fundraising and Communications Manager engaging with the community to help raise funds to support the work of WHY. I also work with our volunteers to help raise the profile of the charity.
  • Ruth Knagg
  • Ruth Knagg
  • Bid Writer
  • My role involves writing bids that result in grant funding for the counselling we do. I write applications and prepare reports, I also volunteer a bit of extra time to help with community fundraising events. I joined the fundraising team in 2014.
  • Cath Wilkins
  • Cath Wilkins
  • Clinical Manager
  • I joined the WHY team in February 2017. I hold clinical responsibility for the counselling and supervision activities and provide leadership and direction to the team of counsellors and clinical supervisors. I am responsible to the Director.

Founder
Jill Miller

The Trustees
Anne Montague (Chair), Rachael Hulbert (Treasurer), Emily Denham, Jamie Gallagher, Ellie Tucker, Filipa Vance, Peter Lennard.

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