What We Do

"To make available a free professional counselling service that will enhance the lives of people who are affected either directly or indirectly by cancer or other life threatening condition.”

WHY Cancer Charity

We Hear You (WHY) is a free professional one-to-one counselling service for anyone affected by a diagnosis of cancer or another life threatening illness. This includes any family, friends and carers as well as patients. WHY also offers bereavement counselling.

The counselling staff at WHY are professionally trained, experienced and adhere to the British Association of Counselling and Psychotherapy (BACP) or alternative professional body.

As an organisational member of BACP, WHY is bound by it’s Ethical Framework for Good Practice in Counselling and Psychotherapy and subject to the professional Conduct Procedure for the time being in force.

We offer adult counselling at a variety of locations including  Frome, Bath, Warminster, Trowbridge, Weston-super-Mare and Yeovil; children’s counselling in Frome and at The Hub, John of Gaunt school in Trowbridge; and counselling for young people at Frome Community College, Selwood Academy and Matravers School in Westbury .  Positive Action on Cancer was founded in 1994 initially as a telephone helpline for women affected by breast cancer by Jill Miller. In 1998 research indicated the need for a counselling service rather than a telephone helpline. In 2016 we re-branded as We Hear You (WHY).

WHY provides a safe, confidential environment in which to support people in managing the impact that cancer and life threatening illness has on their lives. Our counsellors are here to listen and to help people find effective ways of dealing with the difficulties they are facing.

Although WHY is committed to providing a free service, our counsellors are fully qualified and paid for the work they do. WHY offers a minimum of 80 counselling sessions each week and support around 350 people every year.  One counselling session with WHY costs us £44 and we rely entirely on voluntary donations from individuals, local businesses and grant-making trusts. Any contributions whether large or small are of great value to us.

WHY Cancer Charity

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